On board Crystal Symphony, there is a wide selection of dining, entertainment and recreational options. She has a great choice of eating venues throughout the day including four superb evening restaurants which are the main Crystal Dining Room offering distinctive international cuisine, Prego restaurant serving Italian cuisine in an intimate atmosphere, Silk Road and The Sushi Bar, each exclusively featuring menus created by the famed chef Nobu Matsuhisa, and Tastes, an open kitchen style restaurant. Other eateries include the buffet-style Lido Café, the casual poolside Trident Bar & Grill and The Bistro for morning and afternoon snacks.

After dinner the Galaxy Lounge is the ship's main entertainment venue featuring lavish Broadway-style production shows. There is also Hollywood Theatre for recently released movies and a wide variety of bars and lounges including the Starlite Club for dancing and cabaret, Avenue Saloon cocktail and piano bar, the Connoisseur Club cigar lounge, Palm Court observation lounge, and Luxe disco plus a casino with slot machines.

For recreation there are two large pools, one flanked by two Jacuzzis and the second covered by a retractable roof for all weather conditions. In addition there is a state-of-the-art fitness centre, exercise studio, jogging track and sports deck with a golf driving range and putting green, shuffleboard court, table tennis and two full-size paddle tennis courts. The Fantasia children's centre and Waves teen centre offer something for young cruisers. For relaxation the Feng Shui concept Crystal Spa offers a total escape complete with saunas and steam rooms.

In terms of accommodations there are large, private verandahs in more than half the staterooms on board whilst the remainder have large picture windows.