When you plan and pick up your van rental it is really important that you ensure everything is taken care of and you have covered every base. Every company will have slightly different conditions and rules, so it is important that you are aware of all items when you book. Read our tips to help you on your way.
1. Plan, plan, plan. The most important thing to be aware of before you even start getting prices is to estimate how much you need to move around by van and how much it may weigh. It is vital that you get this right, as you could be overpaying by hiring a van that is far too big for your needs or end up with something that is far too small and will mean you have to make many trips. Vans vary in size from a small van up to a Luton van as well as pick ups or tippers. If you are moving heavy items a van with a tailgate lift may well be better to help you with loading and unloading.
2. Compare Like with Like. When comparing prices, ensure you know what is included and what is excluded. Insurance can vary dramatically, so check what you are covered for with each supplier and don't assume that a cheap quote will include all the elements you need. Compare like with like and always go for unlimited mileage deals where you can. Ensure that you read the full terms and conditions before committing your booking and always ensure that you pay by credit card if the transaction is over £100 in value.
3. Check the Documents. When you go to pick up your van check all of the documentation carefully. Beware of any extras that you are being sold. Ensure that you need these, especially insurance cover which can easily add to the total cost.
4. What to Take With You. Ensure you take your driving licence with you - this must be both your photo and paper licence. You will also need a credit card for your excess deposit and most van hire companies also ask for a current utility bill to show your home address.
5. Check Your Vehicle. Before you drive away, check the vehicle inside and outside for any damage as this should be detailed on your agreement. Also ensure that the mileage is correct and check the fuel level. Make sure that you know what to do if the vehicle breaks down or you have an accident - the last thing you will want to be worrying about is finding the emergency number to call.
6. Driving a Van is Different. If you are unused to driving vans, be aware of the dimensions of the vehicle you have hired. It may be far higher or wider than what you are used to, so take some basic precautions to avoid hitting low bridges or scraping the sides in narrow gaps. Parking may also be more difficult than you are used to so pay attention when leaving the vehicle anywhere. You will also need to allow space to unload and load between you and other vehicles.
7. Dropping Off. When dropping the van off, ensure you return the vehicle in the same condition as you collected it in. This includes making sure you return with the fuel as agreed when you picked it up. If dropping off out of hours check where you should leave the keys. Avoid dropping off late as this may incur extra charges.
8. And finally. Check your credit card statement to ensure that no additional charges have been made for your van hire. If there are any discrepancies, then ensure you take this up with your rental company.
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