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re Beware Argus car hire/Goldcar Tenerife

Last post Fri, Jan 08 2010, 11:48 AM by veraellen. 2 replies.
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  •  Fri, Jan 08 2010, 11:48 AM

    Re: re Beware Argus car hire/Goldcar Tenerife

    This complaint has been dealt with.

    For your information it was NOT Holiday Autos.

  •  Fri, Jan 08 2010, 7:35 AM

    Re: re Beware Argus car hire/Goldcar Tenerife

    Hi there,   We are very sorry to hear your experience with Argus Car Hire while renting a car in Tenerife did not meet your expectations. Your comments are important to us as they give us the opportunity to constantly improve our products and services.     Unfortunately we were unable to determine the details of your rental. We would be grateful if you could get in contact with us on customercareATcartrawler.com to give us the opportunity to look into this matter for you.   We look forward to helping you.   Kind regards, The Argus Car Hire Customer Care Team
  •  Mon, Jan 04 2010, 11:09 AM

    re Beware Argus car hire/Goldcar Tenerife

    We rented a car through Argus Car Hire on Travelsupermarket.com rather than through Holiday Autos as we have 10 times previously.

    This was a disaster. The car they tried to give us had very deep scratches to front/side/read and the upholstery was ripped. They did give us another car which still had the previous occupants maps and old papers in it and smelled of vomit.

    The price we paid was far higher than we expected since you have to pay for a full tank of very over-priced fuel and return the car empty.

    We will never use this site again