If any person reading this was on flight OHY619 Dalaman to Birmingham then please relay your horrendous experience of this flight, almost ending in disaster.

From accounts - this flight went wrong about 40 minutes into the flight while over water.  The passengers could smell burning and the airline plummeted from the sky.  Oxegen masks were deployed which didn't work and fell apart and the aircraft had to make an emergency landing at Istanbul airport some 35 minutes away.

None of the crew on board helped and were either praying or crying.

The passengers after landing were dumped at Istanbul airport without an explanation or refreshments.  You can read more accounts on www.mirror.co.uk forums holiday hell.

Its a reall eye opener.  ONUR were banned from takeoff and landing in four european countries last year but due to legallities they found a way to have their ban lifted.  Something about the way that the countries went about banning them and not following correct procedures.

Do we want to have an air disaster?  No.  Please post here and pass this on to anyone who is going to or has flown with ONUR AIR.

I have to take exception to your sensationalist post.

OHY619 was an Airbus 321 flight from Dalaman to Birmingham that developed pressurisation problems shortly after takeoff. Although not an everyday occurrence it’s quite common - Easy jet had a similar incident a month ago.

There is no evidence that this flight suffered due to neglect – which is the assumption in your post.

“Oxygen masks were deployed which didn't work”

The oxygen masks work by burning a candle to produce oxygen inside the compartment above your head (other methods do exist). When you wear an oxygen mask there is no flow of air – so a passenger would not be able to tell if it was working. (In this case they would make no difference because the pilot acted correctly and descended the plane to a safe altitude)

To activate an oxygen mask you pull on the line leading to the mask – It’s easy to pull too hard and break the mask, or to keep pulling on the mask after it had begun to work because you can’t feel any air flowing (see above)

“The airline plummeted from the sky”

What? Narrowly missing a school, hospital and old folks home? The pilot descended the aircraft according to Airbus procedures. It did not plummet, it was a controlled decent.

Customer Service

I agree this could have been handled with better communication and some complimentary refreshment once on the ground. But from another point of view what actually did you expect the crew to do? There are 4 flight crew to 200 people it would be impossible to hold everyone’s hand. Nothing they could have done would have reassured the passengers in that mindset.

This incident could have happened (and does) to any airline.

Well easy jet may have had a similar event last month but I do not see people from this flight on the forums crying out for help!  Get back in your box and stop diminishing what was a terrible experience for some 240 BRITISH PEOPLE.  Who's side are you on anyway. 

Besides what you have to say maybe just a load of old rubbish, name and shame yourself and tell me that if you were on this flight with no information that you wouldn't have felt the same thing.  Easy Jet have a good reputation and have not been banned previously from four european countries.  I realise that they were reinstated but this was just down to the fact that the countries didn't follow correct protocol and they used this in the courts.  It will only be a matter of time for them to be stopped in British Airspace if not all european airspace.

ONUR AIR have a list as long as your arm of incidents and near misses, will you still be standing by them when they kill all on board including their crew!

Sensationalist - perhaps, FACTS remain true.

Get back in your box and stop diminishing what was a terrible experience  

 I don’t doubt that it was.

Who's side are you on anyway. 

Im not on anyone’s side - i just prefer the facts to be stated correctly and in context. This is my industry and Im sick and tired of misrepresentation (although i have nothing to do with ONUR air). I’m familiar with and have spoken to people involved in this incident.

If you were on this flight with no information that you wouldn't have felt the same thing

I have experience a depressurisation on a 737 and an engine failure on another flight. Absolutely - i felt uneasy but not overly so because I understand the systems. The general view on this flight in particular is that the cabin crew showed signs of panic and emotion which i agree is not what is needed. The flight crew however did their job well, the processes worked and everyone landed safely. Everyone was back at birmingham 4 hours late.

I realise that they were reinstated but this was just down to the fact that the countries didn't follow correct protocol and they used this in the courts

The A321`s are young and in good condition. The maintenance facility is actually well regarded and has received some awards of late TUV, ISO and some from Airbus. The A300`s are tired and need replacing.

It will only be a matter of time for them to be stopped in British Airspace if not all European airspace.

The CAA make inspections of aircraft that operate from this country. ONUR`s media reputation is well known in the industry and the planes are checked. There are much worse operators.

ONUR AIR have a list as long as your arm of incidents and near misses, will you still be standing by them when they kill all on board including their crew!

Air France have had 3 hull losses in the last few years. I could say the same for many airlines. I have looked at the list of "incidents" and non are down to bad maintenance or bad practice (excl the tail scrape). Many major airlines would prefer a incident record like that in preference to their own.

Do you think pilots (a significant number of expats) would accept a plane that is dangerous? They have Wives and Children too.

By all means press them for some cash for their shoddy customer service/communciation on this occasion. ONUR air is certainly not the model airline but there are much worse out there. I would happily fly with them.

The same events can be experienced by different people and have theyhave different opinions of the actuals events.  Please do not post on the Mirror Forum as this space is for people who have experienced a terrible flight.  Please allow them the dignity of expressing their views without being undermined by the likes of you.

 Thank you.

You make an inflamatory post on two public forums saying;

"Do we want to have an air disaster?  No.  Please post here and pass this on to anyone who is going to or has flown with ONUR AIR."

 and when you recieve responses that you dont agee with you demand that postings be stopped;

"Please do not post on the Mirror Forum"

 yet you state;

"same events can be experienced by different people and have theyhave different opinions"

 then you request me

"(to) allow them the dignity of expressing their views without being undermined by the likes of you"

hypocrisy?

I struggle to understand your motivation. Are you a jouranlist? Where you directly involved here?

I am not a journalist and I had friends on this flight.  I flew with onur air a couple of times the previous week!  Not good either.  All these bad flights cannot be a coincidence.

dear flymiles and smala01

the only thing i have to say about this discussion is that we live in a democratic country where we are allowed to express our views on any subject within reason. everyone should respect each others point of view and not denigrate one persons opinion over anothers.

with regards to forums no one has the monopoly of what should or shouldn't be said. the administrator of forums will always and quite rightly so, always be the judge of who can or can't contribute and the content.

here is a few definitions of the word forum

1.the marketplace or public square of an ancient Roman city, the center of judicial and business affairs and a place of assembly for the people. 2.a court or tribunal: the forum of public opinion. 3.an assembly, meeting place, television program, etc., for the discussion of questions of public interest. 4.

the Forum, the forum in the ancient city of Rome.

 jim

Flymiles,

 Like Smala01 I too find your motivation for these post very odd. I was on this actual flight and I can assure you that some of the posts you have written aren't factually accurate in any way. Smala01 is trying to make some legitimite points about what may have happened on this flight-he has more right to post these than you do as we dont even know what your expertise is in this area and you certainly weren't on the flight itself.

It was a very scary experience being on a flight when the oxygen masks deploy but you seem to be reveling in people's trauma from this flight. Through your forum on the mirror you have caused so much hype/hysteria that one person has gone to a newspaper and they have in turn been misquoted-this sort of thing makes it very difficult for any agency to take us seriously.  

Please in future posts can you stick to the facts as your sensationalist posts aren't helping anyone. The main focus of our concerns should be the shoddy customer service we received.

Crikey flymiles. Please take some pills and calm down. Depressurisation on this flight, a controlled descent and a safe landing..Correct procedures followed. Unfortunate, and maybe a bit scary, but this is hardly "seconds from disaster" stuff. Your aircraft was not crashing.

Smala 01 has already said pretty much everything else!

(Edited to say I'm bewildered about your "burning candle" comment Smala01!!!)

i am due to travel on a ONUR flight in August with my 2 young children i am absolutely terrified and am in the process of trying to change my flights however this will cost an additional £1,000 if possible at all and i really cant afford it ,so i may have to cancel and lose the £2.500 it has cost me that i have already paid , do you think i am correct to avoid an ONUR flight,

any advice would be very much appreciated

hello lolo

dont pay any attention to this post and dont let it alarm you, have a great holiday with your kids. to reassure you ive read an article on "the times online" here is a piece of it. sorry i dont want to sound morbid but the article and the facts show you have nothing to worry about.

http://business.timesonline.co.uk/tol/business/industry_sectors/transport/article3621890.ece

The calculation of lifetime risk for different modes of transport exposes how dangerous the roads are compared with travel by rail or air. The average person has a one in 65,000 chance of being killed on the railways and a one in 7.6 million chance of being killed in an aircraft.

so go and have a superb time and think of the extra money you can spend on your children and your family by not changing flights.

kind regards jim

Lolo, seriously, don't cancel anything. What happened on the flight reported in this thread by flymiles wasn't anywhere near a crash! I'm not sure what flymiles has against Onur, but a depressurisation is something which all flightcrew are well trained for and this was no exception. As I said before, pretty routine, controlled descent, safe landing, everyone safely back on the ground. As usual the media has grossly misreported events - in fact pretty much every aircraft related incident however mundane has usually been translated into a "near disaster" by the time it gets into print. Journalists are notoriously ignorant of aviation matters, and always make a big deal about quotations from members of the public who "witnessed" this, that and the other but who also have little understanding of what really happened and more importantly the consequences.

Commercial air travel is the safest form of getting about! Please don't let the scaremongers ruin your holiday..

jim

many thanks or your response ive been sick with worry