How to get 10% off* your duty free with Reserve & Collect
Making a purchase in duty free is always tempting when you’re going on holiday. But there’s a nifty way you can get 10% off* anything you buy. By using the World Duty Free Reserve & Collect service, you can place a discounted order online - and pay nothing until you get to the airport.
How does the World Duty Free Reserve & Collect service work?
Visit the World Duty Free website and select the airport you’ll be flying from and when. You’ll need to make your reservation between 24 hours and 30 days before you fly.
You can then pick from a wide variety of tax-free and discounted products, including some brands that might not be available in-store. Add any items you’d like to your Reserve & Collect basket.
Next, confirm your travel details and submit your reservation online. Your 10% saving is automatically applied to your reserved items, so no code is required.
On the day you fly, head to the Reserve & Collect collection point at your selected World Duty Free store. This is when you’ll receive your items - and pay for them.
Why use Reserve & Collect?
Reserve now
Get a 10% discount*
Arguably the most appealing thing about Reserve & Collect is that you get 10% off your order. If you’re planning a duty free purchase when you go on holiday - or if an additional discount on already-tax-free goods would tempt you to - it’s well worth placing your order ahead of time.
Find exclusive deals
Another benefit of Reserve & Collect is that you’ll have a wider range of products to choose from. You may find brands that are not available in-store at your departure airport. You can also browse and add to your basket at your own convenience - it’s easy to miss a bargain when you’re rushing to your gate.
Reserve for free
While you may be reserving your items ahead of time, you won’t need to pay until you get to the World Duty Free store at your departure airport. This means that if your travel plans change or you change your mind on your order, you’re under no obligation to collect it.
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World Duty Free Reserve & Collect
FAQs
How long before my flight can I place an order?
You can use the Reserve & Collect service from a minimum of 24 hours and up to 30 days ahead of your flight departure. Ordering in advance means you’ll likely have more brands and products to choose from that aren’t available in-store.
Where do I pick up my items?
You pick up your Reserve & Collect order at your selected World Duty Free store at your departure airport. Adding your flight details ensures your order is prepared at the correct store. Head to the Reserve & Collect collection point in the store to pick up your items.
When do I pay for my order?
You pay when you collect your order at the World Duty Free store at the airport. You’ll need to show your boarding pass and ID - such as a passport or National ID card - that matches the name on the order.
How do I claim my 10% discount?
Your 10% discount is automatically applied to your Reserve & Collect order when you check out on the World Duty Free website. The price you see is the price you’ll pay when you collect your order at the airport.
Can I cancel my order if my plans change?
Yes - you’re under no obligation to collect your order. If your travel plans change or you have a change of heart, your order will be automatically cancelled when you don’t collect and pay for it. Your order will be available for collection from the World Duty Free store from opening to closing on your departure date.
How do I get help with my order?
Reserve & Collect is a service offered by World Duty Free. For help with your Reserve & Collect order, get in touch with the World Duty Free Customer Service team at customerservices.uk@dufry.com.
*Terms & Conditions
1. 10% off all Reserve & Collect orders made via worlddutyfree.com at the following participating locations: Aberdeen Airport, Belfast City Airport, Birmingham Airport, Bournemouth Airport, Bristol Airport, Cardiff Airport, Dover Port, East Midlands Airport, Edinburgh Airport, Exeter Airport, Glasgow Airport, Glasgow Prestwick Airport, Hull Port, Humberside Airport, Jersey Airport, Liverpool Airport, London Gatwick Airport, London Heathrow Airport, London Southend Airport, London Stansted Airport, Manchester Airport, Newcastle Airport, Norwich Airport, Southampton Airport, St Pancras International Train Station, and Teesside Airport.
2. Offer valid only on full priced products. The offer shall not apply to any products already discounted or on promotion.
3. This offer cannot be used in conjunction with the Club Avolta member discount.
4. Offer valid on all Reserve & Collect orders placed from 1 June 2021, and collected within 30 days of your order date.
5. Only available to departing passengers with ID and a valid boarding card in airport locations. The name on the Reserve & Collect order must match the name on the boarding card. This does not apply to Dover Port, Hull Port and Cairnryan Port as boarding cards are not issued, but you will be required to provide your ID when collecting your order from any location.
6. This offer only applies to Reserve & Collect orders placed and collected at participating locations. If the offer applies to your departure location, it will be shown when you select your collection store on the Reserve & Collect website.
7. When you collect your order, if any of the products in your order are on promotion (for example, buy one get one free), and the promotion is better than this offer, then the best available discount will be applied when you purchase your products.
8. This offer cannot be used with any other money off voucher or discount voucher.
9. This offer does not apply to tobacco products, any of the The Macallan products ordered online or products purchased in The Macallan boutique, Tissot products, and the Bushmills 33 Year Old Port Cask LE 53.3% 70cl.
10. No cash alternative.
11. The usual terms and conditions apply to all Reserve & Collect orders.
12. Promoter: WDFG UK Ltd, 5 New Square, Feltham TW14 8HA.